{"id":951,"date":"2022-01-19T16:15:09","date_gmt":"2022-01-19T16:15:09","guid":{"rendered":"https:\/\/b7714ec7i4.wpdns.site\/?page_id=951"},"modified":"2022-01-19T17:19:54","modified_gmt":"2022-01-19T17:19:54","slug":"f-a-q","status":"publish","type":"page","link":"https:\/\/ultrafins.com\/ru\/f-a-q\/","title":{"rendered":"F.A.Q"},"content":{"rendered":"<section class=\"section\" id=\"section_1884158239\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row align-center\"  id=\"row-1481243713\">\n\n\n\t<div id=\"col-263471444\" class=\"col medium-10 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n<h1>FAQ<\/h1>\n<p>\u0427\u0430\u0441\u0442\u043e \u0437\u0430\u0434\u0430\u0432\u0430\u0435\u043c\u044b\u0435 \u0432\u043e\u043f\u0440\u043e\u0441\u044b<\/p>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-263471444 > .col-inner {\n  margin: 0px 0px -40px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row align-center\"  id=\"row-214275578\">\n\n\n\t<div id=\"col-496886211\" class=\"col medium-12 small-12 large-10\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"is-divider divider clearfix\" style=\"margin-top:3em;margin-bottom:3em;max-width:100%;background-color:rgb(9, 14, 29);\"><\/div>\n\n<div class=\"row row-collapse\"  id=\"row-823244907\">\n\n\n\t<div id=\"col-1149718437\" class=\"col medium-12 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  style=\"margin:0px 0px 30px 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"256\" height=\"256\" src=\"https:\/\/ultrafins.com\/wp-content\/uploads\/2022\/01\/shipping-icon-flatelements.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/ultrafins.com\/wp-content\/uploads\/2022\/01\/shipping-icon-flatelements.png 256w, https:\/\/ultrafins.com\/wp-content\/uploads\/2022\/01\/shipping-icon-flatelements-100x100.png 100w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>\u0414\u043e\u0441\u0442\u0430\u0432\u043a\u0430<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1298041563\" class=\"col medium-12 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\">\n\n<div id=\"accordion-3131281001\" class=\"accordion-item\"><a id=\"accordion-3131281001-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3131281001-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Shipping Methods<\/span><\/a><div id=\"accordion-3131281001-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3131281001-label\">\n\n<p>We send with registered airmail delivery. Each parcel gets its own tracking number, so you will be able to track your order after it ships<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-924115204\" class=\"accordion-item\"><a id=\"accordion-924115204-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-924115204-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Estimated delivery Time<\/span><\/a><div id=\"accordion-924115204-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-924115204-label\">\n\n<p>\u041e\u0440\u0438\u0435\u043d\u0442\u0438\u0440\u043e\u0432\u043e\u0447\u043d\u044b\u0435 \u0421\u0440\u043e\u043a\u0438<p>\n(\u0432 \u0437\u0430\u0432\u0438\u0441\u0438\u043c\u043e\u0441\u0442\u0438 \u043e\u0442 \u0441\u0442\u0440\u0430\u043d\u044b):<br \/>\u0410\u043c\u0435\u0440\u0438\u043a\u0430: 14-20 \u0434\u043d\u0435\u0439\/\n\u0415\u0421: 10-14 \u0434\u043d\u0435\u0439\/\n\u0415\u0432\u0440\u043e\u043f\u0430(\u043d\u0435 \u0415\u0421): 14-20 \u0434\u043d\u0435\u0439\/\n\u041e\u043a\u0435\u0430\u043d\u0438\u044f\/\u0410\u0437\u0438\u044f: 12-17 \u0434\u043d\u0435\u0439\/\n\u0410\u0444\u0440\u0438\u043a\u0430: 12-17 \u0434\u043d\u0435\u0439...<p><br \/>\u041f\u043e\u0436\u0430\u043b\u0443\u0439\u0441\u0442\u0430, \u043e\u0431\u0440\u0430\u0442\u0438\u0442\u0435 \u0432\u043d\u0438\u043c\u0430\u043d\u0438\u0435, \u0447\u0442\u043e \u044d\u0442\u043e \u0442\u043e\u043b\u044c\u043a\u043e \u043e\u0440\u0438\u0435\u043d\u0442\u0438\u0440\u043e\u0432\u043e\u0447\u043d\u044b\u0435 \u0441\u0440\u043e\u043a\u0438. \u0414\u043e\u0441\u0442\u0430\u0432\u043a\u0430 \u043c\u043e\u0436\u0435\u0442 \u0431\u044b\u0442\u044c \u0434\u043e\u043b\u044c\u0448\u0435 \u0438\u0437-\u0437\u0430 \u0434\u0440\u0443\u0433\u0438\u0445 \u0444\u0430\u043a\u0442\u043e\u0440\u043e\u0432, \u043a\u0430\u043a \u0442\u0430\u043c\u043e\u0436\u043d\u044f, \u0437\u0430\u0433\u0440\u0443\u0437\u043a\u0430 \u043f\u043e\u0447\u0442\u043e\u0432\u044b\u0445 \u043e\u0442\u0434\u0435\u043b\u0435\u043d\u0438\u0435 \u0432 \u043e\u043f\u0440\u0435\u0434\u0435\u043b\u0435\u043d\u043d\u044b\u0435 \u0434\u043d\u0438 \u0438 \u043f\u0440\u0430\u0437\u0434\u043d\u0438\u043a\u0438, \u0438 \u0442.\u043f. <p>\u0413\u043e\u0442\u043e\u0432\u044b\u0435 \u0442\u043e\u0432\u0430\u0440\u044b \u043c\u044b \u043e\u0431\u0440\u0430\u0431\u0430\u0442\u044b\u0432\u0430\u0435\u043c \u0432 \u0442\u0435\u0447\u0435\u043d\u0438\u0435 2-3 \u0434\u043d\u0435\u0439. \u0422\u043e\u0433\u0434\u0430, \u043a\u0430\u043a \u043b\u0430\u0441\u0442\u044b \u0440\u0443\u0447\u043d\u043e\u0439 \u0440\u0430\u0431\u043e\u0442\u044b \u0442\u0440\u0435\u0431\u0443\u044e\u0442 \u0431\u043e\u043b\u044c\u0448\u0435 \u0432\u0440\u0435\u043c\u0435\u043d\u0438 \u0438 \u043f\u0440\u043e\u0438\u0437\u0432\u043e\u0434\u044f\u0442\u0441\u044f, \u043e\u0440\u0438\u0435\u043d\u0442\u0438\u0440\u043e\u0432\u043e\u0447\u043d\u043e \u0432 \u0442\u0435\u0447\u0435\u043d\u0438\u0435 7-14 \u0434\u043d\u0435\u0439.\n\u041d\u0430\u0448\u0438 \u0437\u0430\u043a\u0430\u0437\u044b \u043c\u044b \u043e\u0442\u043f\u0440\u0430\u0432\u043b\u044f\u0435\u043c \u0430\u0432\u0438\u0430 \u043f\u043e\u0447\u0442\u043e\u0439.\n\n\u041f\u043e\u0441\u043b\u0435 \u043e\u0442\u043f\u0440\u0430\u0432\u043a\u0438 \u0432\u0430\u0448\u0435\u0433\u043e \u0437\u0430\u043a\u0430\u0437\u0430 \u0432\u044b \u043f\u043e\u043b\u0443\u0447\u0438\u0442\u0435 email \u0441 \u0442\u0440\u0435\u043a\u0438\u043d\u0433\u043e\u043c \u0438 \u043d\u043e\u043c\u0435\u0440\u043e\u043c \u043f\u043e\u0441\u044b\u043b\u043a\u0438 \u0434\u043b\u044f \u043e\u0442\u0441\u043b\u0435\u0436\u0438\u0432\u0430\u043d\u0438\u044f.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-2566121375\" class=\"accordion-item\"><a id=\"accordion-2566121375-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2566121375-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What if I need to change my delivery address<\/span><\/a><div id=\"accordion-2566121375-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2566121375-label\">\n\n<p>Please, contact our support team at :info@ultrafins.com. Unless, the parcel is already on its way, we will be able to change the address<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-3794395551\" class=\"accordion-item\"><a id=\"accordion-3794395551-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3794395551-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>How do I track my shipment?<\/span><\/a><div id=\"accordion-3794395551-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3794395551-label\">\n\n<p>Once your order is ready and ships, an email update with tracking information for your shipment will be sent to you by email. To track your shipment you can use world services like www.aftership.com or https:\/\/www.17track.net<\/p>\n<p>If you cannot track your shipment it is possible that the postal tracking system has not yet been updated and some time is required.&nbsp;<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-900746468\" class=\"accordion-item\"><a id=\"accordion-900746468-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-900746468-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What are the shipping costs of my order to my country?<\/span><\/a><div id=\"accordion-900746468-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-900746468-label\">\n\n<p>Shipping costs may vary depending on your order destination and products ordered and are automatically calculated depending on the product weight. To get a shipping quote, please add the desired products to your shopping cart and type down your postal code. The website will then calculate the shipping automatically.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-2041094682\" class=\"accordion-item\"><a id=\"accordion-2041094682-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2041094682-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Can I get Express  delivery?<\/span><\/a><div id=\"accordion-2041094682-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2041094682-label\">\n\n<p>Please, note that most of the products listed on the website are custom-made and made-to-order. So, by default the same day delivery is not possible.<\/p>\n\n<\/div><\/div>\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"is-divider divider clearfix\" style=\"margin-top:3em;margin-bottom:3em;max-width:100%;background-color:rgb(9, 14, 29);\"><\/div>\n\n<div class=\"row row-collapse\"  id=\"row-434982687\">\n\n\n\t<div id=\"col-234306279\" class=\"col medium-12 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  style=\"margin:0px 0px 30px 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"256\" height=\"256\" src=\"https:\/\/ultrafins.com\/wp-content\/uploads\/2022\/01\/payment-icon-flatelements.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/ultrafins.com\/wp-content\/uploads\/2022\/01\/payment-icon-flatelements.png 256w, https:\/\/ultrafins.com\/wp-content\/uploads\/2022\/01\/payment-icon-flatelements-100x100.png 100w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Payment<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1416981446\" class=\"col medium-12 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\">\n\n<div id=\"accordion-2818899353\" class=\"accordion-item\"><a id=\"accordion-2818899353-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2818899353-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What payment methods are available<\/span><\/a><div id=\"accordion-2818899353-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2818899353-label\">\n\n<p>Most of our orders are coming from businesses so direct bank transfer is big for us. For the retail sales made from the website we offer Credit\/Debit card payments, PayPal payments and direct bank transfer.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-2335116765\" class=\"accordion-item\"><a id=\"accordion-2335116765-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2335116765-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>I have not received a confirmation, but was charged<\/span><\/a><div id=\"accordion-2335116765-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2335116765-label\">\n\n<p>First, check your spam box. Our confirmation email is automated and sometimes arrives to Spam if you have filters. If it is not there, please log in and check your status online. If none has worked please, contact our support team.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<dl class=\"faq-items\">\n<dd id=\"faq-ans-2\">\n<p>&nbsp;<\/p>\n<\/dd>\n<\/dl>\n\n<\/div><\/div>\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"is-divider divider clearfix\" style=\"margin-top:3em;margin-bottom:3em;max-width:100%;background-color:rgb(9, 14, 29);\"><\/div>\n\n<div class=\"row row-collapse\"  id=\"row-972968547\">\n\n\n\t<div id=\"col-2100454393\" class=\"col medium-12 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  style=\"margin:0px 0px 30px 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"400\" src=\"https:\/\/ultrafins.com\/wp-content\/uploads\/2022\/01\/Icon-round-Question_mark-400x400.jpg\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/ultrafins.com\/wp-content\/uploads\/2022\/01\/Icon-round-Question_mark-400x400.jpg 400w, https:\/\/ultrafins.com\/wp-content\/uploads\/2022\/01\/Icon-round-Question_mark-800x800.jpg 800w, https:\/\/ultrafins.com\/wp-content\/uploads\/2022\/01\/Icon-round-Question_mark-510x510.jpg 510w, https:\/\/ultrafins.com\/wp-content\/uploads\/2022\/01\/Icon-round-Question_mark-768x768.jpg 768w, https:\/\/ultrafins.com\/wp-content\/uploads\/2022\/01\/Icon-round-Question_mark-100x100.jpg 100w, https:\/\/ultrafins.com\/wp-content\/uploads\/2022\/01\/Icon-round-Question_mark.jpg 1200w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Other Questions<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-216913100\" class=\"col medium-12 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\">\n\n<div id=\"accordion-3296712323\" class=\"accordion-item\"><a id=\"accordion-3296712323-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3296712323-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>What is the difference between carbon and fiberglass blades?<\/span><\/a><div id=\"accordion-3296712323-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3296712323-label\">\n\n<p>Carbon and carbon composite(sandwich) blades are more lightweight and resilient than fibreglass blades, resulting in better energy efficiency when kicking underwater. On the other hand, fibreglass blades are far less fragile and more durable than carbon blades.&nbsp;<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-2822803249\" class=\"accordion-item\"><a id=\"accordion-2822803249-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-2822803249-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Choosing the right stiffness<\/span><\/a><div id=\"accordion-2822803249-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2822803249-label\">\n\n<p>We advise&nbsp;selecting&nbsp;blade&nbsp;stiffness&nbsp;in correlation with your overall physical structure, your technique, and less with your weight:<\/p>\n<p>Most of our fins and blades are provided in five stiffness, where 1 is soft and 5 is hard.<\/p>\n<ul>\n<li>If you weigh under 65 kg (~145 lbs), please select&nbsp;stiffness &#8211; Soft<\/li>\n<li>If you weigh over 65 kg (~145 lbs), we advise selecting&nbsp;stiffness &#8211; Medium&nbsp;<\/li>\n<li>If you weigh over 90 kg (~200 lbs), we advise selecting&nbsp;stiffness &#8211; Hard<\/li>\n<\/ul>\n<p>Again, please, focus more on your physical condition rather than only on your weight.<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-3266612641\" class=\"accordion-item\"><a id=\"accordion-3266612641-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3266612641-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Sizing<\/span><\/a><div id=\"accordion-3266612641-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3266612641-label\">\n\n<p>To learn more about sizing. Please, see our page with a size table.<\/p>\n\n<\/div><\/div>\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"is-divider divider clearfix\" style=\"margin-top:3em;margin-bottom:3em;max-width:100%;background-color:rgb(9, 14, 29);\"><\/div>\n\n<div class=\"row row-collapse\"  id=\"row-740286506\">\n\n\n\t<div id=\"col-537895271\" class=\"col medium-12 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  style=\"margin:0px 0px 30px 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"256\" height=\"256\" src=\"https:\/\/ultrafins.com\/wp-content\/uploads\/2022\/01\/returns-icon-flatelements.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/ultrafins.com\/wp-content\/uploads\/2022\/01\/returns-icon-flatelements.png 256w, https:\/\/ultrafins.com\/wp-content\/uploads\/2022\/01\/returns-icon-flatelements-100x100.png 100w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>\u0412\u043e\u0437\u0432\u0440\u0430\u0442<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-799396276\" class=\"col medium-12 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\">\n\n<div id=\"accordion-3292478558\" class=\"accordion-item\"><a id=\"accordion-3292478558-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3292478558-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>Return and Exchange Policy<\/span><\/a><div id=\"accordion-3292478558-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3292478558-label\">\n\n<p><strong>\u041e\u0434\u043d\u0430 \u0438\u0437 \u0437\u0430\u0434\u0430\u0447 \u043a\u043e\u043c\u0430\u043d\u0434\u044b Ultrafins<\/strong>&nbsp;wants you to be fully satisfied with your purchase. According to our &nbsp;policy we accept exchanges in new and unused condition, with tags intact and packaging included within 25 days of the order shipment date.<\/p>\n<p>In case of exchange you will be responsible for the round trip shipping costs of the item to our workshop and back to your address.&nbsp;The costs depend on the item you want to return.You can find all shipping rates at your local post-office.Payment fees are non-refundable.<\/p>\n<p><strong>\u041a\u0430\u043a \u0441\u0434\u0435\u043b\u0430\u0442\u044c \u041e\u0431\u043c\u0435\u043d<\/strong><\/p>\n<ul>\n<li>\u0421\u0432\u044f\u0436\u0438\u0442\u0435\u0441\u044c \u0441 \u043d\u0430\u043c\u0438 - info@ultrafins.com<\/li>\n<li>\u041f\u043e\u043b\u0443\u0447\u0438\u0442\u0435 \u043d\u0430\u0448\u0435 \u043f\u043e\u0434\u0442\u0432\u0435\u0440\u0436\u0434\u0435\u043d\u0438\u0435 \u0438 \u0430\u0434\u0440\u0435\u0441 \u0434\u043b\u044f \u043e\u0442\u043f\u0440\u0430\u0432\u043a\u0438.<\/li>\n<li>\u0412\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u043f\u0440\u043e\u0434\u0443\u043a\u0442 \u043d\u0430 \u043e\u0431\u043c\u0435\u043d. \u0415\u0441\u043b\u0438 \u043f\u0440\u043e\u0434\u0443\u043a\u0442 \u0441\u0442\u043e\u0438\u0442 \u0434\u043e\u0440\u043e\u0436\u0435 \u0447\u0435\u043c \u043f\u0435\u0440\u0432\u0430\u044f \u043f\u043e\u043a\u0443\u043f\u043a\u0430, \u0432\u044b \u043c\u043e\u0436\u0435\u0442\u0435 \u0434\u043e\u043f\u043b\u0430\u0442\u0438\u0442\u044c.<\/li>\n<li>\u041e\u043f\u0440\u0430\u0432\u044c\u0442\u0435 \u043d\u0430\u043c \u0442\u043e\u0432\u0430\u0440 \u043d\u0430 \u043e\u0431\u043c\u0435\u043d<\/li>\n<li>\u0414\u043e\u0436\u0434\u0438\u0442\u0435\u0441\u044c \u043d\u0430\u0448\u0435\u0439 \u043f\u0440\u043e\u0432\u0435\u0440\u043a\u0438 \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u0430.<\/li>\n<li>\u041c\u044b \u043f\u043e\u0434\u0442\u0432\u0435\u0440\u0436\u0434\u0430\u0435\u043c, \u0447\u0442\u043e \u0442\u043e\u0432\u0430\u0440 \u043d\u0430\u0445\u043e\u0434\u0438\u0442\u0441\u044f \u0432 \u043d\u043e\u0432\u043e\u043c \u0438 \u043d\u0435\u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u043d\u043e\u043c \u0441\u043e\u0441\u0442\u043e\u044f\u043d\u0438\u0435.<\/li>\n<li>\u041c\u044b \u0441\u0432\u044f\u0437\u044b\u0432\u0430\u0435\u043c\u0441\u044f \u0441 \u0432\u0430\u043c\u0438 \u0434\u043b\u044f \u0443\u0442\u043e\u0447\u043d\u0435\u043d\u0438\u044f \u043e\u0431\u043c\u0435\u043d\u0430.<\/li>\n<\/ul>\n<p><strong>\u0412\u043e\u0437\u0432\u0440\u0430\u0442<\/strong><br \/>\u0411\u043e\u043b\u044c\u0448\u0435\u043d\u0441\u0442\u0432\u043e \u043d\u0430\u0448\u0438\u0445 \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u043e\u0432 \u043f\u0440\u043e\u0438\u0437\u0432\u043e\u0434\u044f\u0442\u0441\u044f \u043f\u043e\u0441\u043b\u0435 \u043f\u043e\u043b\u0443\u0447\u0435\u043d\u0438\u044f \u043e\u0442\u043f\u043b\u0430\u0442\u044b, \u043f\u043e\u044d\u0442\u043e\u043c\u0443 \u043e\u043d\u0438 \u043d\u0435 \u043f\u043e\u0434\u043b\u0435\u0436\u0430\u0442 \u0432\u043e\u0437\u0432\u0440\u0430\u0442\u0443.<br \/>\u041f\u043e\u043b\u043d\u0430\u044f \u043e\u0442\u043c\u0435\u043d\u0430 \u0437\u0430\u043a\u0430\u0437\u0430 \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u0430 \u0432 \u0442\u0435\u0447\u0435\u043d\u0438\u0435 24\u0445 \u0447\u0430\u0441\u043e\u0432 \u0441 \u043c\u043e\u043c\u0435\u043d\u0442\u0430 \u0440\u0430\u0437\u043c\u0435\u0449\u0435\u043d\u0438\u044f \u0437\u0430\u043a\u0430\u0437\u0430.<br \/>\u0414\u043b\u044f \u043e\u0444\u043e\u0440\u043c\u043b\u0435\u043d\u0438\u044f \u0441\u0432\u044f\u0436\u0438\u0442\u0435\u0441\u044c \u0441 \u043d\u0430\u043c\u0438- info@ultrafins.com<\/p>\n\n<\/div><\/div>\n<div id=\"accordion-3892192909\" class=\"accordion-item\"><a id=\"accordion-3892192909-label\" href=\"#\" class=\"accordion-title plain\" aria-expanded=\"false\" aria-controls=\"accordion-3892192909-content\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u0413\u0430\u0440\u0430\u043d\u0442\u0438\u044f<\/span><\/a><div id=\"accordion-3892192909-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3892192909-label\">\n\n<p>UltraFins Company warrants that during the Warranty Period the Company will remedy defects in materials or workmanship free of charge in one of the following way:<\/p>\n<p>Repairing subject to the terms and conditions of this Limited Warranty.<\/p>\n<p><strong>&#8211; Warranty period:<\/strong><br \/>&nbsp;&nbsp;&nbsp; The Limited Warranty Period starts at the date of original purchase.<br \/>&nbsp;&nbsp;&nbsp; The Warranty Period is 2 years.<\/p>\n<p><strong>&#8211; This Limited Warranty does not cover:<\/strong><br \/>&nbsp;&nbsp;&nbsp; Normal wear and tear such as scratches or abrasions<br \/>&nbsp;&nbsp;&nbsp; Defects caused by rough handling, improper care, negligence, dropping, hitting and crushing of the product.<br \/>&nbsp;&nbsp;&nbsp; Defects and damage resulting from use contrary to intended or recommended use of the product.<br \/>&nbsp;&nbsp;&nbsp; Excessive stretching of the rubber parts of the product.<br \/>&nbsp;&nbsp;&nbsp; Excessive bending of carbon fiber or fiberglass parts of the product.<\/p>\n<p><strong>&nbsp;&nbsp;&nbsp; For monofins:<\/strong><br \/>&nbsp;&nbsp;&nbsp; 1. Damage associated with technically incorrect execution of the turn in the swimming pool (for example, legs push off the wall asynchronously in monofin)<br \/>&nbsp;&nbsp;&nbsp; 2. Damage associated with improper swimming style for the product (for example, scissors kick instead of dolphin kick)<br \/>&nbsp;&nbsp;&nbsp; 3. Damage associated with technically incorrect execution of the start (for example, powerful impact of the monofin against the starting platform or powerful impact against the water)<\/p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp; UltraFins does not warrant that operation of the product will be uninterrupted or without breaking.<\/p>\n<p><strong>This Limited Warranty ceases to be valid in the following cases:<\/strong><br \/>&nbsp;&nbsp;&nbsp; 1.Terms of use are violated<br \/>&nbsp;&nbsp;&nbsp; 2. Self-repairs or modifications of the product.<br \/>&nbsp;&nbsp;&nbsp; 3. The product has been exposed to chemicals<br \/>&nbsp;&nbsp;&nbsp; 4. Heating above 50 degrees C, cooling below -5 degrees C or storing in direct sunlight. &nbsp;<\/p>\n<p><strong>&#8211; Limitation of liability<\/strong><br \/>&nbsp;&nbsp;&nbsp; The Company shall not be liable for any occasions occurring during the operation or related to the operation of the UltraFins products.<\/p>\n<p>&nbsp;UltraFins company shall not be liable for the delay in rendering warranty service.<\/p>\n\n<\/div><\/div>\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\t<div id=\"gap-988206804\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-988206804 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row align-center\"  id=\"row-1383247018\">\n\n\n\t<div id=\"col-1621580588\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\" style=\"background-color:rgb(244, 244, 244);\" >\n\t\t\t\n\t\t\t\n\n<h3>Still have a question?<\/h3>\n<p>Please contact us for more information.<\/p>\n<a href=\"http:\/\/info@ultrafins.com\/ru\/\" target=\"_self\" class=\"button primary\"  >\n    <span>Get in touch<\/span>\n  <\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\n<style>\n#row-1383247018 > .col > .col-inner {\n  padding: 40px 20px 40px 20px;\n  background-color: rgb(244, 244, 244);\n}\n@media (min-width:550px) {\n  #row-1383247018 > .col > .col-inner {\n    padding: 40px 40px 40px 40px;\n  }\n}\n<\/style>\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1884158239 {\n  padding-top: 60px;\n  padding-bottom: 60px;\n}\n#section_1884158239 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_1884158239 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_exactmetrics_skip_tracking":false,"footnotes":""},"class_list":["post-951","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>F.A.Q &#183; UltraFins<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ultrafins.com\/ru\/f-a-q\/\" \/>\n<meta property=\"og:locale\" content=\"ru_RU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"F.A.Q &#183; UltraFins\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ultrafins.com\/ru\/f-a-q\/\" \/>\n<meta property=\"og:site_name\" content=\"UltraFins\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ultrafins\" \/>\n<meta property=\"article:modified_time\" content=\"2022-01-19T17:19:54+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u041f\u0440\u0438\u043c\u0435\u0440\u043d\u043e\u0435 \u0432\u0440\u0435\u043c\u044f \u0434\u043b\u044f \u0447\u0442\u0435\u043d\u0438\u044f\" \/>\n\t<meta name=\"twitter:data1\" content=\"8 \u043c\u0438\u043d\u0443\u0442\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ultrafins.com\\\/f-a-q\\\/\",\"url\":\"https:\\\/\\\/ultrafins.com\\\/f-a-q\\\/\",\"name\":\"F.A.Q &#183; 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